Is monday.com HIPAA compliant?
Yes on the Enterprise plan only, once an admin accepts the agreement and clicks Activate HIPAA Compliance, and coverage ends the moment you downgrade to a lower plan.
Applies to monday.com Enterprise with HIPAA compliance activated. Last reviewed .
Researched and maintained by the CompyMax editorial team to our published standards.
What you must do
- Be on the Enterprise plan. monday.com warns that downgrading removes you from its HIPAA compliance program.
- An admin activates it: profile picture → Administration → Security → Compliance → open the agreement, accept it, then Activate HIPAA Compliance.
- Turn on redaction of content in email and reply updates, so update text is hidden in notification emails.
- Keep mobile apps current: monday.com dates coverage from specific minimum app versions.
- Strengthen authentication with Google Apps Authentication or SAML single sign-on, review your member list, and monitor the audit log.
- Evaluate every integration yourself: monday.com states third-party apps are not part of its included services.
Does monday.com sign a business associate agreement?
Yes. monday.com offers one. Enterprise only. No support ticket needed. Admin → Administration → Security → Compliance → accept the agreement → Activate HIPAA Compliance.
What this means in practice
monday.com puts HIPAA on the Enterprise plan and nowhere else, and it is switched on inside the product rather than negotiated with sales. An administrator opens Administration, then Security, then Compliance, opens the agreement link, accepts it and clicks Activate HIPAA Compliance. The agreement takes effect on that acceptance, with no support ticket in between.
Two consequences follow straight away. The broadcast feature is disabled on every HIPAA-enabled account to prevent accidental disclosure, and monday.com warns that if you later downgrade you are no longer covered by its HIPAA compliance program. A renewal handled by whoever is watching cost rather than obligations can therefore end coverage while the boards keep every record they already hold.
Two settings deserve deliberate attention. Turn on redaction of content in email and reply updates, so update text is hidden in notification emails and staff must open monday.com to read it. And treat integrations as outside the line: monday.com states third-party apps are not part of its included services, and makes you solely responsible for anything shared with them.
How organizations get this wrong
- Downgrading from Enterprise at renewal, which ends coverage while the boards retain everything.
- Leaving email redaction off, so update text naming patients is delivered in plain notification emails to whoever is subscribed.
- Connecting a CRM or automation integration without its own agreement, when monday.com excludes third-party services.
- Running old mobile builds, since monday.com dates app coverage only from specific minimum versions.
What the agreement does not cover
- Every plan below Enterprise.
- Accounts that downgrade off Enterprise.
- The broadcast feature, disabled on all HIPAA-enabled Enterprise plans to prevent accidental disclosure.
- Third-party services, integrations and links, for which the customer bears sole responsibility.
Alternatives
An opt-in HIPAA feature if you need the addendum inside an existing Asana estate
Already covered on a business Microsoft 365 subscription with no upgrade
Keep a record of your monday.com agreement
Sources
- monday.com and HIPAA: monday.com. Read July 29, 2026.
- HIPAA Business Associate Agreement: monday.com. Published February 7, 2022. Read July 29, 2026.
monday.com can change these terms at any time. If something here no longer matches what monday.com tells you, tell us.