Is monday.com HIPAA compliant?
Yes on the Enterprise plan only, once an admin accepts the agreement and clicks Activate HIPAA Compliance — and coverage ends the moment you downgrade to a lower plan.
Applies to monday.com Enterprise with HIPAA compliance activated. Last reviewed against monday.com's own documentation. Next review January 20, 2027.
Reviewed by Dr. Rachel Foster, MD — Pediatrician and small practice owner.
What you must do
- Be on the Enterprise plan. monday.com warns that downgrading removes you from its HIPAA compliance program.
- An admin activates it: profile picture → Administration → Security → Compliance → open the agreement, accept it, then Activate HIPAA Compliance.
- Turn on redaction of content in email and reply updates, so update text is hidden in notification emails.
- Keep mobile apps current — monday.com dates coverage from specific minimum app versions.
- Strengthen authentication with Google Apps Authentication or SAML single sign-on, review your member list, and monitor the audit log.
- Evaluate every integration yourself — monday.com states third-party apps are not part of its included services.
Does monday.com sign a business associate agreement?
Yes. monday.com offers one. Enterprise only. No support ticket needed. Admin → Administration → Security → Compliance → accept the agreement → Activate HIPAA Compliance.
What this means in practice
monday.com puts HIPAA on the Enterprise plan and nowhere else, and it is switched on inside the product rather than negotiated with sales. An administrator opens Administration, then Security, then Compliance, opens the agreement link, accepts it and clicks Activate HIPAA Compliance. The agreement takes effect on that acceptance, with no support ticket in between.
Two consequences follow straight away. The broadcast feature is disabled on every HIPAA-enabled account to prevent accidental disclosure, and monday.com warns that if you later downgrade you are no longer covered by its HIPAA compliance program. A renewal handled by whoever is watching cost rather than obligations can therefore end coverage while the boards keep every record they already hold.
Two settings deserve deliberate attention. Turn on redaction of content in email and reply updates, so update text is hidden in notification emails and staff must open monday.com to read it. And treat integrations as outside the line: monday.com states third-party apps are not part of its included services, and makes you solely responsible for anything shared with them.
How organizations get this wrong
The specific mistakes we see with monday.com, not generic advice.
- Downgrading from Enterprise at renewal, which ends coverage while the boards retain everything.
- Leaving email redaction off, so update text naming patients is delivered in plain notification emails to whoever is subscribed.
- Connecting a CRM or automation integration without its own agreement, when monday.com excludes third-party services.
- Running old mobile builds, since monday.com dates app coverage only from specific minimum versions.
What the agreement does not cover
- Every plan below Enterprise.
- Accounts that downgrade off Enterprise.
- The broadcast feature, disabled on all HIPAA-enabled Enterprise plans to prevent accidental disclosure.
- Third-party services, integrations and links, for which the customer bears sole responsibility.
Alternatives
Listed on merit. We take no payment for placement and use no affiliate links.
An opt-in HIPAA feature if you need the addendum inside an existing Asana estate
Already covered on a business Microsoft 365 subscription with no upgrade
Signing the agreement is step one. Proving it is step two.
Once you have the agreement with monday.com, someone has to know it exists, where the copy is, when it needs revisiting and who owns it. That register is what a client's security questionnaire is actually asking about, and it is the section of an evidence pack most organizations cannot produce on request.
$79/month, 14-day free trial, no credit card. The checker itself stays free and needs no account.
Sources
Every statement above comes from monday.com’s own published documentation, read on the date shown.
- monday.com and HIPAA — monday.com. No publication date given. Read July 29, 2026.
- HIPAA Business Associate Agreement — monday.com. Published February 7, 2022. Read July 29, 2026.
Change history
- — First published.
This page is information, not certification and not legal advice. It reflects monday.com’s published documentation as read on July 29, 2026; vendors change their terms without notice, so confirm anything you rely on directly with the vendor. Whether your own use is compliant depends on your configuration, your executed agreement and how your staff actually work. No company can be “HIPAA certified” — no such designation exists.
Think something here is wrong or out of date? Tell us at support@hipaacompliancesoftware.org — corrections are published with a dated note in the change history above, never silently. See our editorial standards for how entries are researched and re-verified.